Privacy Policy

INTRODUCTION

Clinique Vétérinaire de la Rivière-du-Nord privacy policy is to respect your privacy regarding any information we may collect on our website, at https://veterinairerivieredunord.ca/clinique-veterinaire-de-la-riviere-du-nord-english/

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also explain why we collect this information and how it will be used.

We only retain the information collected for as long as necessary to provide you with the requested service. What data we store is protected within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share any personally identifiable information publicly or with third parties except when required by law.

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to refuse our request for personal information, with the understanding that we may not be able to provide you with some of the services you desire.

Your continued use of our website will be considered acceptance of our practices regarding privacy and personal information. If you have any questions about how we process user data and personal information, please do not hesitate to contact us.

 

COLLECTION OF PERSONAL INFORMATION

We collect the following types of personal data:

Information you provide to us when registering or using our services, such as your name, email address, phone number, and other identifying information.

Information about your use of our services, such as the types of content you view or post, the frequency and duration of your activities. We only collect this information if you consent to its collection and for the purposes to which you have consented.

 

USE OF PERSONAL INFORMATION

We use your personal information only for the purposes for which it was collected and only if you have given your explicit consent. These purposes may include:

– The provision, improvement and personalization of our services

– Communication with you, whether by email, telephone, or push notifications

– Transaction processing

– Protection of our rights or properties

 

SHARING OF PERSONAL INFORMATION

We do not sell, rent or share your personal information with third parties without your consent, except in the following cases:

-If necessary to comply with a legal obligation

-To protect and defend our rights or properties

-In connection with the sale, purchase or merger of the company

 

SECURITY OF PERSONAL INFORMATION

We have implemented appropriate security measures to protect your personal information against loss, theft and unauthorized access, use, modification or disclosure.

YOUR RIGHTS

In accordance with the PIPESA, you have the right to view your personal information, to correct it if it is inaccurate or incomplete, and to have it deleted in certain circumstances. If you would like to exercise any of these rights, please contact us.

 

CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. If we make any changes, we will notify you by posting the new privacy policy on our website and notifying you of these changes.

 

CONTACT US

If you have any questions about our privacy policy or would like to exercise your rights under the PIPESA, please contact us.

 

DATA RETENTION

We will retain your personal information for as long as necessary for the purposes for which it was collected, or as long as permitted by law. Once these purposes are achieved or if you ask us to delete your data, we will endeavor to delete or anonymize your personal information, unless certain laws require its retention.

 

THIRD PARTY WEBSITES

Our website may contain links to other websites that are not operated by us. If you click on a link to one of these sites, please be aware that we have no control over that site and are not responsible for the protection and privacy of any information you provide while visiting such sites. We advise you to review the privacy policy of each site you visit.

 

COOKIE POLICY

We use cookies and similar technologies to offer you a better user experience, to secure our website and to understand how our website is used. For more information, please see our Cookie Policy.

 

Date of last update: June 2024

 

Rencontrez nos vétérinaires propriétaires

Découvrez l’histoire passionnante de nos vétérinaires propriétaires, Dre Caroline Normand et Dre Emilie Roy, dont le parcours exceptionnel a évolué vers la création de notre clinique.

L’histoire de cette amitié unique remonte à 2015, période pendant laquelle Emilie occupait le poste de technicienne en santé animale dans le même établissement que Caroline, qui y travaillait en tant que vétérinaire.

Au cours des trois années suivantes, Emilie était la technicienne de Caroline. Elles ont partagé leurs connaissances et leur passion pour les soins aux animaux tout en formant un duo remarquable. Leurs chemins se sont toutefois temporairement séparés lorsqu’Emilie est déménagée à St-Hyacinthe pour y poursuivre ses études.

La réunion tant attendue a eu lieu en 2021, moment où Emilie a finalement obtenu son titre de médecin vétérinaire. Leur retrouvaille a marqué le début d’une nouvelle étape de collaboration, et depuis, elles travaillent ensemble avec une synergie hors-pairs.

Leur complicité et leur vision commune ont donné naissance à l’idée ambitieuse d’ouvrir une clinique vétérinaire. Avec détermination et passion, elles ont concrétisé ce rêve, offrant ainsi à notre communauté une institution dédiée à la santé et au bien-être des animaux de compagnie.

Aujourd’hui, Dre Caroline Normand et Dre Emilie Roy incarnent l’esprit fondateur de notre clinique, mettant de l’avant leur expertise complémentaire et leur engagement inébranlable envers la santé animale.

Nos valeurs principales

  • Bienveillance

  • Collaboration & Travail d’équipe

  • Compétence

  • Intégrité

Emilie Roy • Vétérinaire, propriétaire
Caroline Normand • Vétérinaire, propriétaire

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